Confidentiality
All documents and information which we receive during our collaboration with clients are handled in the strictest confidence. Since the company was founded 15 years ago, CONVINUS’s philosophy is that no names and client references are published. In exceptional cases and exclusively for specific situations, we provide references in the form of company names, but only in a highly selective manner, and only after obtaining prior consent from the client.
Information on the client relationship itself, project content, and other details remain a secret at all times.

No exit barriers
Our clients should be able to freely choose their preferred service provider at their own discretion. We do not create any conscious or planned dependencies which limit this freedom of choice for our clients. It is in our professional interest to recommend to our clients the most efficient and expedient solution, even if this would result in a reduction in or even the end of our partnership.

Integrity
We undertake to uphold the highest standards for personal and professional integrity and trustworthiness. In particular, we do not obtain knowledge or any other advantage by misrepresenting false facts. If we utilize external support in a client project, we make this fact transparent to our client.

Independence
CONVINUS’s great strength lies in its independence. Through consistently high performance, organic growth, and an extremely motivated, committed, and professional team, CONVINUS has worked its way up to become THE address in Switzerland for all topics related to international assignments. At the same time, we have retained the full extent of our independence. We also utilize this strength when working for our clients. We utilize this independence (CONVINUS’s headquarters is in Zurich, we are NOT one of many subsidiaries of a global service provider conglomerate headquartered e.g. in the USA), combined with speed and flexibility, to the advantage of our clients.
We do not withhold any relevant facts or recommendations known to us, even if this would result in a reduction in order volume. We withdraw from a project or a client relationship if continuing to work on the project or in such a relationship would result in an inextricable conflict with our integrity or our claim to provide professional services.

Fairness and transparency in commissioned projects/partnerships 
Whenever possible, we offer our clients all-inclusive fees, such that our clients have a basis for performing calculations and decision-making. Unfortunately, we have noticed that in the consulting industry, it continues to be the case the project costs are (knowingly) calculated too low with the goal of increasing the costs later over the course of the project. We vehemently reject this practice! We rely on long-term and trusted partnerships with our clients!